1. Acceptance and scope
By using this website, you agree to these Terms of Use. If you do not agree, do not use the website. These terms do not replace a proposal, order form, subscription, rental, business associate agreement, data-processing agreement, or other signed client agreement. If those documents conflict with these terms, the signed agreement controls for the service.
2. Website information
Website content is general business and educational information, not legal, medical, financial, accounting, employment, cybersecurity, or other professional advice. Examples describe potential capabilities, not guaranteed outcomes. Results depend on the client’s data, systems, approvals, implementation, staff participation, and other circumstances.
3. AI limitations and human oversight
AI systems can misunderstand instructions, produce incorrect information, or behave unpredictably. They are not appropriate for every decision. Clients must identify required human review, professional oversight, escalation, emergency handling, and prohibited uses. No public-facing agent should be used for emergencies or as a substitute for a licensed professional’s diagnosis, treatment, legal advice, or other regulated judgment.
4. Acceptable use
You may not use this website or our services to:
- Break the law, violate another person’s rights, impersonate others, or mislead people about an AI interaction.
- Send unlawful spam, robocalls, robotexts, or recorded communications without required consent.
- Upload data you lack authority to provide or bypass required privacy, health-data, biometric, employment, or security protections.
- Probe, disrupt, reverse engineer, scrape, or gain unauthorized access to systems or accounts.
- Use an agent for high-impact decisions without the review, testing, disclosures, and human oversight required by law and contract.
5. Accounts, client portals, and third-party services
You are responsible for protecting your account credentials and promptly reporting suspected misuse. Scheduling, portals, communications, payment, telephony, hosting, and AI functions may be provided by third parties with additional terms and privacy notices. Cocata Innovations is not responsible for third-party services outside our reasonable control.
6. Intellectual property
The website, branding, copy, graphics, and site design are owned by Cocata Innovations or used with permission and are protected by applicable law. You may view and print reasonable portions for internal evaluation but may not copy, republish, sell, or create derivative materials without written permission. Client ownership and licenses for custom deliverables are governed by the applicable service agreement.
7. Disclaimer and limitation
To the fullest extent permitted by law, the website is provided “as is” and “as available” without warranties of uninterrupted access, error-free content, fitness for a particular purpose, or guaranteed business results. To the fullest extent permitted by law, Cocata Innovations will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the public website. Rights that cannot legally be waived remain unaffected.
8. Governing law and changes
Washington law governs these website terms, without regard to conflict-of-law principles. Any dispute concerning the public website will be brought in a court with jurisdiction in Pierce County, Washington, unless applicable law requires otherwise. We may update these terms by posting a revised version and effective date.
9. Contact
Contact Cocata Innovations at support@cocatainnovations.com, 253-201-0600, or PO Box 152, Buckley, WA 98321.